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International patient
Hospital Memorial Publio Cordón offers personalised care to international patients seeking access in Madrid to highly qualified specialists, advanced medical technology and a coordinated model of care.
Our team supports the patient and their family from the initial assessment of the case through to organising the journey, care at the hospital and follow-up care after their return to their home country.
Every stage is planned with clarity, privacy and attention to detail, so that the patient can focus on what matters most: their health.
Please send us your enquiry and any available clinical documentation. Our team will review the information and contact you to advise you on the next steps.
International patients
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We will call you to review your case and guide you through the next steps. We will reply in your language whenever possible.
Request an assessment Speak with the international team Call now · 913 548 990 Insurance and reimbursementThe initial review of your documentation helps guide your case, but it does not replace a full medical assessment nor does it establish a definitive diagnosis or treatment on its own.
Before the referral, we request the patient’s medical records and any available reports so that we can refer the case to the most appropriate specialist or department.
Documents should preferably be submitted in Spanish or English. Where necessary, a translation may be requested.
Where appropriate, an online consultation can be arranged to assess the patient’s clinical condition, address any initial queries and explain the possible treatment options.
The final assessment will be made following a full review of the case and, where appropriate, a face-to-face examination.
We coordinate the necessary consultations, tests and procedures to provide comprehensive care and make the most of your stay in Madrid.
Before the trip, the patient will be given information about the healthcare professional or unit responsible and the estimated duration of the process.
The patient will receive a quote for the care plan originally proposed, with clear details of the services included.
Should any clinical needs arise that have not been provided for, the scope and cost of these will be communicated before they are carried out, provided that the clinical situation allows.
Our team can provide guidance on medical visas, accommodation, transfers and other practical arrangements relating to your scheduled treatment.
Following their appointment, the patient will be given their medical records and instructions for follow-up care.
Where necessary, online consultations or communication with the healthcare professionals responsible for your care in your country of residence can be arranged.
The International Patients team facilitates communication before, during and after your stay, adapting to the patient’s language wherever possible.
Language support can be provided to assist with travel arrangements, enquiries, administrative procedures and follow-up, depending on your needs and the availability of the service.
Our team can advise patients and their companions on certain practical aspects of their journey and stay.
Information on hotels, flats and other accommodation options near the hospital.
Support with organising arrivals, departures and local transport.
Guidance to facilitate the stay of family members or carers during the care process.
On arrival, the patient is given information about the planned schedule, appointments, tests and procedures.
Our team coordinates communication between the various departments of the hospital and is always on hand to address any organisational needs that may arise.
Care is tailored, wherever possible, to the cultural, personal and family circumstances of each patient.
Your relationship with Hospital Memorial Publio Cordón continues after a consultation, a treatment or a hospital stay.
The patient receives their medical records and recommendations for follow-up care. Where necessary, face-to-face or online follow-up appointments can be arranged, and assistance can be provided in liaising with the healthcare professionals responsible for their care in their country of residence.
Choose whichever of these three options is easiest for you.
Leave us your details and we will call you back as soon as possible.
The form below is in Spanish. If you would rather be assisted in English, please call us or request a call back.
Fill in the form below to arrange your medical appointment.
The form below is in Spanish. If you would rather be assisted in English, please call us or request a call back.
